Privacy Policy

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beSTREAMTerms of ServiceThese Terms of Service ("Terms") set the terms and conditions of our online web-streaming services calledbeSTREAM ("beSTREAM" or collectively, the "Service") provided by WALLCOLOR PTE LTD, a company incorporated under the laws of Singapore ("WALLCOLOR", "we", "us", or "our"). Your use of beSTREAM is subject to our Terms, and by using beSTREAM, you are agreeing to our Terms regardless of your registration status.

This Privacy Policy set forth the policy of processing the personal information which is collected from the customers which use the service named "beSTREAM" ("Service") provided by WALLCOLOR PTE LTD ("Company" or "we") and is in the European Union (including Iceland, Liechtenstein, and Norway in this Privacy Policy) by the Company.

In this Privacy Policy ("Policy"), user information ("User Information") includes your personal information ("Personal Information" as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan; the same shall apply hereinafter), your input information, access logs on the network service, information created or stored in your information device, and other information we collect from you in relation to the provision of affiliated services by our partners.

User Information Collected in Our Services

We collect some or all of the following information ("User Information") from you through our services that become available to you upon registering to or using the Service:

Basic information including your name, address, date of birth, email address, gender, profile photo or other image data, and other information you provide us when filling out our prescribed registration form; and

Information from your device including Cookies, Internet service providers, types and versions of browsers, types of operating systems and devices, average browsing time for the site, pages viewed, information accessed, Internet Protocol (IP) addresses used to connect the computer to the Internet;

And the provision or collection of User Information is a condition to use the Services and, if you do not provide some or all of User Information, there is a possibility that you cannot use the Services.


At any time, you can withdraw your consent by contacting us, but that will not affect the lawfulness of the handling of your User Information prior to such withdrawal. We do not knowingly collect User Information from anyone under the age of 16.

How We Use User Information

We use your User Information collected through the Services for the purposes described below ("Purposes") in an appropriate manner and only within the scope of your consent:

To authenticate and provide access to beStream websites;

Settlement transaction processing;

Registration of rights of viewers if there are technical support or other benefits provided for registered viewers;

To respond to customer service requests, questions, and concerns;

Account management;

Transmission of information about Service;

Notification of information from Service on valuable information;

Management of promotions and prizes attended by viewers and notification of results;

The investigation, avoidance, and handling of illegal acts or violations of the Terms of Use;

Coordination of research and product and service development needs and upgrading of the site, services, and content;

To customize operability (e.g., customize services, search results, and products for viewers);

We do not use your Personal Information to make any automated decision making except for such automated decision making is permitted by laws or regulations.

Changes of Purposes

We will notify you of any changes made to the above-mentioned Purposes in a manner prescribed by us with information related to such changed Purposes; provided, however, that we make changes only if we deem that such changes are reasonably related to the Purposes initially prescribed.

How We Collect User Information

We collect User Information in an appropriate manner and not through misrepresentation or other improper means. If we are to acquire User Information through any means other than your use of the Services, we will notify you of such purposes of use and relevant information that is required to be provided under laws or regulations. We handle the User Information as a data controller.

Exchanging User Information with Third Parties

We may share or exchange the User Information (including your Personal Information) with our partners or other third-party content providers to the extent necessary for achieving the Purposes above-mentioned.

User Information will be provided to third parties in writing or through electronic or electromagnetic means.

You may submit a request to terminate our provision of your User Information to third parties. Please refer to the clauses titled "Retrieving and Modifying Your Own Information" (third paragraph) and "Inquiry" in this Policy for more details.


We take necessary and appropriate measures to securely manage User Information so as to prevent any leakage, loss, or damage. If we are to entrust any third party with the handling of all or part of User Information, we will conclude confidentiality agreements or other equivalent agreements with such third party in advance in accordance with the provisions of this Policy and exercise necessary and appropriate supervision over the third party to ensure security and control of the entrusted User Information.

Handling of Email Address

We make every effort to protect your email address to prevent any loss, theft, destruction, falsification, leakage, or unauthorized access, and comply with relevant laws, regulations, and rules concerning Personal Information. We have taken internal measures to allow only certain authorized employees to access your email addresses. For important notices that need to be communicated to all users, we will send them out to all users.

IDFA and Related Technologies

We employ the following technologies as well as other equivalent technologies to provide the Services:

Identification for Advertisers ("IDFA"): An identifier issued by Apple to identify your mobile device for targeted advertising purposes. IDFA allows identification of your mobile device but does not allow identification of you as an individual. Targeted advertising based on IDFA can be restricted on mobile devices with iOS 6 or later, although the use of part or all of the Services may also be restricted as a result. (For more details, please refer to the terms of use and privacy policy provided by Apple.)

Advertising ID: An identifier issued by Google, Inc. to identify your mobile device for targeted advertising purposes. The Advertising ID allows identification of your mobile device but does not allow identification of you as an individual. The Advertising ID function can be disabled by changing the setting of mobile devices, although the use of part or all of the Services may also be restricted as a result. (For more details, please refer to Google, Inc.’s website.)

Cookies: A Cookie is an industry-standard technology used by web servers to identify users. Cookies allow identification of your computer but do not allow identification of you as an individual. Cookies can be disabled on certain web browsers by changing the setting, although the use of part or all of the Services may also be restricted as a result.

Disclosure of User Information to Third Party

We do not disclose or share your Personal Information contained in User Information to any third party without your consent, except as required by the Act on the Protection of Personal Information and other relevant laws and regulations or as necessary in the following circumstances:

When we entrust the handling of Personal Information to a third party to the extent necessary to achieve our Purpose;

When we entrust Personal Information of users to relevant payment service providers, credit card companies or banks for billing purposes;

When we provide Personal Information to relevant providers of information gathering modules and External Services in accordance with the respective provisions under "Exchanging User Information with Third Parties" and "Information Gathering Modules" sections of this Policy;

When personal information is provided to our successor in the event of a merger or a business transfer; or

When required by applicable laws, regulations, court, police or other official bodies.

We may transfer your User Information to Singapore or other third country or an international organization other than the countries or international organizations in which the European Commission has decided that an adequate level of protection of personal data is ensured. In a such case, we will take necessary means requested by laws or regulations such as providing appropriate safeguards, obtaining your explicit consent after we provide the information regarding the possible risks of such transfer.

Retrieving and Modifying Your Own Information

If you wish to retrieve, modify, add to or delete your User Information or use your data portability right you have provided us, you may submit a request by mail with a copy of an identity verification document (or a confirmation of an agent’s authority if requesting through an agent).

We will disclose your User Information to the reasonable extent necessary in accordance with your request within one month from your request in principle only after your identity is verified in the manner described above; provided, however, that we may not disclose or otherwise provide such information if we are not required to do so under the Act on the Protection of Personal Information or other relevant laws or regulations, in such a case we will notify you accordingly.

In the event that we receive a request to: a) terminate our use of User Information, b) terminate our provision of User Information to third parties, c) restrict the processing of your User Information or d) delete your User Information, on the basis of protection under the Act on the Protection of Personal Information or other relevant laws or regulations on grounds that your User Information has been used outside of the purposes of use announced to you in advance or that your User Information has been obtained through unlawful means, we will, upon confirming the identity of the person who has submitted such request, promptly respond to the request by terminating our use or deleting relevant information. Notwithstanding the foregoing, we may not always be able to accommodate your request if we are not required to do so under the Act on the Protection of Personal Information or other relevant laws or regulations, in such a case we will notify you accordingly.

You have the right to lodge a complaint with a supervisory authority.


We will maintain the User Information for no longer that it is necessary to achieve the intention of the Purposes or for other purposes prescribed in this Policy. Your personal information will be destroyed after the preservation period prescribed by us was passed or the Purposes or other purposes prescribed in this Policy was achieved, except when laws or regulations requires or permits us to preserve such Personal Information.


We are not responsible for your disclosure of your own User Information to a third party using any function of the Services or through other means, or for making yourself personally identifiable from the information you provide us within the Services.

Although the Services may contain links to other services that are not directly operated by us, we are not in any way responsible for any contents or the protection of User Information with respect to such External Services.

Changes to this Policy

As part of our efforts for continuous improvement, we review our handling User Information from time to time and may revise this Policy without obtaining your consent in advance. A revised Policy will be effective immediately after its release on our Website unless otherwise separately specified by us; provided, however, that we will obtain your consent in a manner determined by us if we make any revisions requiring your consent under applicable laws or regulations.

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For any inquiries regarding the handling of User Information, including any suggestions, questions, complaints or comments, please contact the following address: WALLCOLOR PTE LTD - Personal Information Help Desk Address: [18 ROBINSON ROAD, #20-02 18 Robinson, SINGAPORE (048547)] Contact: Form (Please note that it may take some time to reply to your inquiries.)

Effective as of [2020]

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